Shipping Policy

Last Updated: 19 December 2025

Thank you for shopping with Overthink.co ("we", "us", "our"). We want you to be happy with your purchase. If you are not completely satisfied, we are here to help.

This Shipping Policy applies to purchases made through the website https://theoverthinkco.com/ (the "Website").

Order Cancellation

To cancel, please contact us immediately at info@theoverthinkco.com. Once the order has been processed or shipped, cancellations may not be possible.

Returns Eligibility

To be eligible for a return, all of the following must be true:

• The item was purchased directly from Overthink.co
• The request is made within [14/30] days of delivery
• The item is unused, in original condition, and in its original packaging
• Proof of purchase (order number, email confirmation) is provided

Certain items may not be eligible for return (e.g., digital products, final sale items). These will be clearly marked at checkout.

How to Return an Item

1. Contact our support team within [14/30] days of receiving your order at info@theoverthinkco.com.
2. Provide your order number and reason for return.
3. Our team will send you approved return instructions.

Do not ship items before receiving return approval. Returns sent without authorization may not be accepted.

Return Shipping

You are responsible for the cost of return shipping, unless the return is due to a shipping error or a defective product.

• We recommend using a trackable shipping method.
• Overthink.co is not responsible for items lost in transit during return.

Refunds & Credits

Once we receive and inspect your return:

• Approved refunds will be processed within [7-14] business days.
• Refunds will be issued to the original payment method.
• Orders returned without original packaging or damaged due to misuse may be partially refunded or denied.

You will be notified by email once your refund has been processed.

Exchanges

If you received a defective or incorrect item, we will replace it at no additional cost, subject to availability.

Contact us immediately at info@theoverthinkco.com.

Damaged or Defective Items

If your item arrives damaged or defective:

• Take photos of the damage.
• Contact us within [7] days of delivery.
• Provide your order number and photo evidence.

We will assist with replacement or refund as appropriate.

Questions?

If you have any questions, please contact us at info@theoverthinkco.com.

We strive to resolve all issues quickly and fairly.